FAQs

What are the payment methods?

For GCash payments, you may scan the QR code available on this page: https://anueactive.store/pages/gcash-payments

For BDO payments, you may scan the QR code available on this page: https://anueactive.store/pages/bdo-payments

What is your shipping fee?

Metro Manila: ₱100
Outside Metro Manila: ₱200

Estimated delivery times after shipping:

• Metro Manila: 1–2 business days
• Provincial Areas: 3–5 business days

Once your order ships, you'll receive a tracking number via email to monitor your delivery.

 

Do you offer international shipping?

Yes, we ship to select countries worldwide. Shipping costs and times vary by destination.

What should I do if I receive the wrong order?

If you receive an incorrect item, please contact us on instagram @anueactive or email anueactive@gmail.com within 48 hours of delivery with clear photos of the item received and your order number.